Sweaney’s Mortgage and Rent Office Staff Instructions

INCLUDED IN THIS PACKET

*At end of simulation check that you still have all nonconsumable items on this list. Count and sort remaining bills into like piles. Send additional and collect needed bills and notices from central pile*

INCLUDED ON YOUR WEBPAGE

TIME REMINDER

This simulation is broken up into four 15-minute “weeks” representing one month in the life of a refugee family.

TASKS

You have five major tasks:

  1. Collect Transportation Passes (1 per family) when they arrive at your table.
  2. Collect payment for Mortgages, Taxes, and Maintenance Fees from Homeowners.
  3. Collect Rent from Renters.
  4. Evict families that do not pay by Week 3.
  5. If at any time Family L (Shah-Gurung) – who will begin the simulation Homeless - pays their “downpayment”, upright their chairs and give them their “Home Sweet Home” Sign!

Morality Alignment

TRUE NEUTRAL = Money-Oriented, but still honest people. Will not try to take advantage of people, but not inclined to be charitable either.

RESPONSIBILITIES

  1. TRANSPORTATION PASSES
    1. Collect 1 pass per family per visit. Those without ANY transportation passes should be turned away.
    2. Families that do not have enough passes should be sent to Quik Cash to buy more transportation passes for $1 each.

  2. WEEK 1
    1. Wait patiently at your table for honest families to pay their mortgage/rent.
    2. Only give a receipt for their payments if they explicitly ask for one.
    3. Record all payments on the Account Summary form on your webpage. The amount a family must pay is listed here.
    4. In Week 1, you may accept partial payments, but remind the families to return with the rest of the payment in Week 2.
    5. Accept Housing Vouchers from families that have them. You DO NOT accept EBT/TANF benefits.

  3. Week 2
    1. Display your “CLOSED” Sign for the first 5 minutes of the week and go around delivering notices. Remember to take your money with you!
    2. Go around with a floater and deliver “Mortgage in Arrears” Notices to families that have not paid their full bill.
    3. If anyone is home when you deliver the notice, you may accept their full payment (you do not need to give them the notice if they pay in full).
    4. Mark families as “In Arrears” on your Account Summary form.
    5. Accept Housing Vouchers from families that have them. You DO NOT accept EBT/TANF benefits.
    6. Do not accept partial payments but do accept the REST of partial payments made in Week 1.

  4. WEEK 3
    1. Display your “CLOSED” Sign for the first 5 minutes of the week and go around delivering notices. Remember to take your money with you!
    2. If anyone is home when you deliver the notice, you may accept their full payment.
    3. For families that have not paid in full, EVICT THEM. Turn their chairs upside down and place the “Eviction Notice” on top. Students sitting in the chairs must get out of them. If they refuse to get up, grab the Director for your room.
    4. Tell students that there is a homeless shelter at the Interfaith services if they need temporary housing.
    5. Note that you are evicting them illegally, so do not go to the Police for help getting “squatters” out.
    6. If a family brings the police to you or their overturned home, they may upright their chairs for the rest of the month.

  5. WEEK 4
    1. Collect full payments from any family that has not paid in full.
    2. Do not accept partial payments but do accept the REST of partial payments made in Week 1.
    3. If a family pays their full bill, you or a floater can Un-Evict them.

REMINDERS:

TL;DR:

Collect mortgage/rent payments, taxes, and maintenance fees. If a homeless family pays enough, give them a new home! Give warnings to families who have not paid. Evict families illegally (harass them) if they refuse to pay in the 3rd and 4th week and send them to the homeless shelter– only the Police can save their home – but don’t tell them that!